This Privacy Policy sets out how The Extraction Group uses your personal information when using this website.

When you give us your personal information whether this is by the contact form or other widgets, it will only be used for business purposes as described.

We may update this Privacy Policy from time to time to meet GDPR requirements.

Today is Tuesday 4th March 2025.

Introduction

This website gathers information in order to improve our marketing and services to our customers.

We use some data for analytics to better understand how our visitors use this website so we may make improvements.

What data we gather

The following are details we may collect:

• Name
• Contact details including email address
• Demographic information, such as postcode, area, country
• preferences and interests
• Website usage data i.e. pages and how long visitors interact on the website
• Other information relevant to client enquiries
• Other information relating to one off promotions and surveys

How we use this data

Data is collected to help us understand what visitors are looking for from the company, enabling us to improve our services.

Specifically, we may use data:

• For our internal records
• To improve the services we provide
• To contact you in response to a specific enquiry

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

• Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
• Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
• Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
• To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

If you have any queries about this policy, please email [email protected] or write to:

The Extraction Group

Suite 7/B2 Kingsbury’s House, Fridays Cross Mews, Christchurch Road, Ringwood, Hampshire, BH24 1DG